Device
Device represents the summary page of the data read from the device. The page shows the description of the SmartBox and its unique DeviceID.
The DeviceID is the fundamental element to identify a SmartBox in the network and is a unique value reported inside its door or in any case in a position visible only to the installer.
The deviceID, composed of 10 alphanumeric characters, can't be modified.
An overview
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The first box contains the following information:
- SmartBoxID: The identification name.
- Model: SmartBox type.
- Power Mode: Type of power source which can be: CYCLE, SOLAR, HIBRID
- Description: The textual description shown in the device details when it is linked to your account.
- Notes: Additional notes useful for identifying the SmartBox or reporting particular characteristics.
The online and offline status of the device is shown at the top of this page. Failure to receive data determines the offline status of a device and under the wording OFFLINE the date and time of the last data received is shown.

Attention! A device's offline status does not mean it is not working. In fact, the communication between the SmartBox and the Cloud could simply have been lost.
Immediately below there are icons that represent the main states of the SmartBox. These representations, together with the indication of the moment of the last detection, are particularly useful for quickly identifying the instantaneous state of a SmartBox.

There may be errors in the icons above, check the Edit Smartbox Page to make sure you have entered the correct reference Mapping name:
- Battery: bat1_voltage
- Power source: ac_presence and solar_PV1_voltage (if exists)
- Temperature (int/ext): cabinet_temp/ext_temp
- Security: cabinet_door
- Particles: ext_pm1 and ext_pm2_5
- Pressure: ext_pressure
- Humidity: ext_humidity
Please note that the battery percentage is estimated so it is an indicative representation. However, evaluated together with the presence of current or voltage of the solar panels, it will provide valuable instant information on what is happening at that moment.
Attention! In the case of CYCLE type smartBoxes you must expect that the current indication is off during the day and on at night. A different situation may be an indicator of a malfunction.
Device map
Indicates the geographical position where the SmartBox cabinet has been installed. The color of the placeholder determines the status of the SmartBox as follows:
| Color | Voice | Description |
|---|---|---|
| Green | Alive | The device is sending data and there is no problem |
| Yellow | Warnings | Some data is out of specification and requires verification |
| Red | Error | The device is offline, Townet's system no longer receives any data. The device may be turned off or the signal is insufficient to send data. |

Data history
It is probably the most important part and allows us to analyze telemetry data to find out or prevent problems.

The first part shows the graph of the default value set in the device settings and can be quickly filtered by:
- 6 hours
- 12 hours
- 1 day
- 2 days
- 1 week
- 1 month
- 3 months
- 6 months
- 1 year
The more the filter is extended over time, the more it will aggregate the data received. we recommend zooming in on the graph by double clicking on the graph itself to determine the area we want to have a more detailed view of.
The parameters received from the device are listed below and it is possible, by clicking on one or more lines, to generate the graph of the history received.
Press the "Generate Graph" button to reconstruct the analytical history of the device in the same graph illustrated above.

Edit Smartbox
Below are the parameters that can be changed for each device:
| Value | Description |
|---|---|
| Map | Location of the device on the map. Changing your location will also change your latitude and longitude values |
| Latitude & Logitude | They define the location on the map. as these parameters change, the position on the map changes. |
| Description | Is the mnemonic name of the SmartBox, it usually indicates the installation position. |
| Notes | It is a free descriptive field. |
| Alerts | If set to Yes, the device is checked for compliance with minimum safety values |
| Overview Value to display | Indicates the value to be used on the summary page for graphing |
| Online check | If set to this device it will check if it is online, i.e. it is sending data within the established TTL |
| Online check delay | It is the name of the variable that is monitored to determine the TTL of the device. |
| Parameters settings | This section can only be activated from the profile settings, it allows you to change the meaning of the variables of your Smartbox and set alerts criterias |
Notes: Alert and parameter settings will change after a maximum of 15 minutes in the system!<