Alerts

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The Townet ecosystem guarantees maximum control over your data, even when these are missing or anomalous situations. In these cases, the platform will send, via email or Telegram chat, the notice with the specified problem.

You can access those settings inside the smartbox edit mask

Online check

The Online check feature monitors the connection status of your smartboxes to the MQTT server. If a device disconnects, the system detects the event and sends a notification after the configured delay.

Disconnections can occur for various reasons, such as a device shutdown, network instability, or local connectivity issues. By selecting Yes, you enable these notifications, which will be triggered after the Online check delay (in minutes) has passed.

Note: any changes to the Online check settings require approximately 10 minutes to propagate. Once updated, the entire Townet ecosystem will correctly apply and manage the new configuration.

Alerts

The Trigger function allows you to set customizable thresholds that generate events whenever a value exceeds—or returns within—the configured limits. Each parameter can be linked to a fully customizable logical condition, choosing among:

> (greater than)
>= (greater than or equal to)
< (less than)
<= (less than or equal to)
= (equal to)

When one of the limits defined inside the Settings section is exceeded (or returns to normal), the system automatically logs the event and sends a notification both when the issue occurs and when it is resolved.

Note: after saving any changes to your triggers, the system requires approximately 10 minutes to fully update the configuration. Once applied, all changes are correctly handled throughout the entire Townet ecosystem.

By selecting Yes on Alerts, you enable these notifications